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Meet the man tasked with saving the Preds: An interview with owner David Freeman

Back in February, I took what was my first trip to Nashville to see a little hockey and meet a few of the locals, mainly to get a sense of (a) what was happening with the NHL there in the wake of a near-relocation and (b) the market's viability in the future. To this point, I've written four parts of a six-part series on the trip, which are available here: Part 1, Part 2, Part 3 and Part 4 (an interview with Steve Sullivan).

Consider what follows the long-awaited Part 5.

In a lot of ways, there's something very, very different about how Nashville operates as an NHL market. The hockey community is a small one, loud but proud as they say, and that situation can often bring those way up the food chain right down to the everyday fan's level.

Case in point, owner David Freeman, a self-made millionaire who now leads the Predators local ownership group as they attempt to rebuild what was one of the league's most at-risk franchises only a short time ago.

The photo above is a bit out of focus, but what it is is a shot of Freeman himself shaking hands with fans in Section 303 (where the Predators hardcores reside) and handing out free drink tickets before a game — something that sort of redefines the term "hands on approach" when it comes to professional sports ownership. (My thanks to Paul Nicholson for the picture.)

I ran into something similar soon after I got back from Nashville, as after publishing Part 1: The Rise of Hockey in Tennessee, Freeman sent me a brief email with some kind words on the post. More recently, I connected with him for a Q&A on life as a new NHL owner in one of the league's fledgling markets.

A few things to keep in mind: (1) Some of the seemingly obvious connections between the Predators and what's happening in Phoenix were off-limits given owners are not supposed to speak out on the Coyotes situation, (2) No Boots questions and (3) Freeman is a local, someone who is relatively new to hockey but a big sports fan in general.

He has a reputation as a pretty quiet, guarded individual, and I didn't expect going in to get all of the answers I asked for. Nonetheless, we do manage to cover some interesting territory.

Star-divide

Q. It was fairly well publicized in Nashville that when you bought the team, you had only attended a few games and weren't a hardcore fan — what has it been like coming to the game as an adult and a fan of other sports (basketball, football, etc.)? Is there something in particular you've come to enjoy about hockey?

Freeman: I've got a tremendous amount of respect for the skill and physical sacrifice of the players — I really enjoy the game. In comparison to other sports, the most compelling aspect is the speed of the game itself.

Q. It seems to me after visiting the city that one of the real challenges for the ownership group will be to get fans out to games who are, like you were, more comfortable with other sports and relatively unfamiliar with hockey. Have you focused on wooing these fans to the team the past two years? Can you compete with the Titans more during the NFL season?

Freeman: Honestly, I don't think we can woo too many adult fans away from their childhood favourites. I'm an exception — but that doesn't count. Our focus is on the kids. We must grow our own fan base from a young age. Hockey is an easy game for kids in Nashville to love because our arena is an "entertainment overload." It will take another decade, but the Habs have been around for 10 decades and we just finished our first. For example, we might convert one out of [every] 20 additional middle-aged football fans, and at great cost, but we think we can get one out of two kids if we can get in front of them directly at an impressionable age.

Q. Since something like that may take, as you say, a decade or more to pay off, should we conclude that you and the ownership group plan on being around to benefit from that plan?

Freeman: Yes, we plan to be around long term.

Star-divide

Q. Going back to purchasing the team and coming on board as an owner — a lot of sports fans have an idea in their head what it's like to own a professional sports franchise, but what has that journey been like for you?  What have you enjoyed most about being in that role?

Freeman: The best part of the journey, by far, is that there are fans that still walk up and say "Thank you for saving my team." Otherwise, the journey has been challenging. We bought a business that was struggling badly in its market, we bought it for non-financial reasons, and it's critical for everyone in Nashville that we succeed.

Q. I believe it was announced the team turned a small profit — or essentially broke even — this season. How was it that you were able to turn things around so quickly, despite the fact the team missed the postseason this year?

Freeman: We made a slight profit in 2007-08 [and] had a slight loss in 2008-09. We have focused on maximizing our revenue streams out of the building on non-hockey events. As long as we continue to sell more tickets than the year before and meet the revenue-sharing criteria, we should be okay.

Our goal is "17,113 [a sellout every night] and the Cup."

Q. Do you feel you can get to the Cup with a payroll that's well under the salary cap [the Preds are set to enter the season with the league's lowest payroll at around $42-million] or is the eventual goal to spend up to it? 

Freeman: The key is having a great organization. Our model is based on an ability to scout, identify, draft, coach and develop players. We believe we have the organizational structure, discipline and management talent to get into the playoffs on an annual basis. I honestly believe that any of the 16 teams reaching the playoffs have a legitimate shot at the Cup. We have been in the playoffs four of the past five seasons so the odds say our time for greater success is approaching.

Gary [Bettman] was brilliant in setting up a tight range between the cap and floor so that all 30 teams have a fair shot at succeeding. As Gary has preached, and as we proved two years ago, even a "floor" team can make the playoffs. Our payroll has increased significantly over the past two years, but the increase is consistent with our philosophy of developing and retaining our talent rather than a desire to spend to a certain level.

Q. Does the NHL's revenue-sharing system make it difficult given you have to increase revenues every year?

Freeman: The CBA is what it is and I would prefer not to comment on the revenue-sharing formulas or requirements.

Star-divide

There were a couple other questions that went unanswered, but nothing of real significance. (He directed me to talk to the team's business manager on a question about new media access, for example.) Despite his brevity, I appreciate Freeman opening a door for a blogger who, let's face it, has said some negative things about his market in the past.

Prior to chatting with him, I took some time to ask a handful of Preds fans for their thoughts on the team's new owner, and their praise was pretty much universal.

"He is very pragmatic and realistic about Nashville as a hockey market and sets reasonable short-term goals and works within his budget for success, something previous ownership (or other teams' owners) could not always have been said to do," said Nicholson, who added that Freeman had personally touched base with him about a blog entry he wrote earlier this year.

"He refers to [the team] as 'the product' and constantly talks about how important it is, win or lose, for the fans to enjoy the experience and for the fanbase to grow," Nicholson said. "Because of that, he's almost not concerned enough about the actual success of the team on the ice, but I think his attention is where it needs to be. It works because Freeman is focused almost entirely on the off-ice portion of the product. The hockey product belongs entirely to [general manager] David Poile. Freeman doesn't begin to [pretend he knows] how to run a hockey team, so he lets Poile do that. Freeman runs the business."

Other bloggers I'd talked to had said they wished they heard more from Freeman and that he was a more vocal leader, but Nicholson felt that what he brings to the table is more valuable than weekly sound bites.

"I think that's one of the things I appreciate about Freeman," Nicholson said. "He's careful about what he says, which is why I almost feel like I can trust what he does say more than guys that talk and talk — especially the ones that tell you what you want to hear.

"He's also grown a lot as a speaker and as a face of the franchise. At first he just flat out said 'I don't know hockey and have barely been to games — but this team needs to stay here.' Now he could talk hockey with fans and sounds great on local radio interviews, etc."

All in all, what Freeman really strikes me as is a unique individual in a very unique market. And, unlike some of the league's other troubled franchises these days, the Predators are treading water financially and that's with some significant room to grow in the ticket sales department.

Yes, it's going to be an uphill climb, and yes, I think winning with such a low payroll will be a far bigger challenge than he lets on, but if this team does succeed in the long run, you better believe a huge amount of the credit is due to his efforts. And the incredible thing is that, if he can pull it off, the man that saved hockey in Nashville started out not hardly knowing the game at all.

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“He refers to [the team] as ‘the product’ and constantly talks about how important it is, win or lose, for the fans to enjoy the experience and for the fanbase to grow,” Nicholson said. “Because of that, he’s almost not concerned enough about the actual success of the team on the ice, but I think his attention is where it needs to be. It works because Freeman is focused almost entirely on the off-ice portion of the product. The hockey product belongs entirely to [general manager] David Poile. Freeman doesn’t begin to [pretend he knows] how to run a hockey team, so he lets Poile do that. Freeman runs the business.”

Paging Tom Golisano and Larry Quinn to the white courtesy phone….

by Afino on Aug 31, 2009 9:40 AM CDT reply actions   0 recs

Oh man, I wonder if the Preds management also does a top to bottom thorough review of the organization?

The population of Pominville keeps rising!

by Blackcapricorn on Aug 31, 2009 2:11 PM CDT up reply actions   0 recs

Funny the way it is...

At the recent Predators TweetUp, several of us were wondering what happened to Part 5. Glad to see you re-visited it and finished with a great article.

The Home of Cellblock 303 - Section303.com

by codeyh on Aug 31, 2009 9:47 AM CDT reply actions   0 recs

Envious...

I wonder what it would be like to have an owner like that.

You are validating my inherent mistrust of strangers.

by zyllyx on Aug 31, 2009 10:10 AM CDT reply actions   0 recs

Honestly, I don’t think we can woo too many adult fans away from their childhood favourites. I’m an exception — but that doesn’t count. Our focus is on the kids. We must grow our own fan base from a young age. Hockey is an easy game for kids in Nashville to love because our arena is an “entertainment overload.” It will take another decade, but the Habs have been around for 10 decades and we just finished our first. For example, we might convert one out of [every] 20 additional middle-aged football fans, and at great cost, but we think we can get one out of two kids if we can get in front of them directly at an impressionable age

And NHL owner who gets the Sun Belt teams. This is exactly the strategy that Sun Belt teams should be pursuing, and the NHL should be encouraging. what many fans and people (and some of the NHL owners) seem to forget is that Sun Belt teams have always been long-term investments aimed growing markets. Ownership with this philosophy is the only way to accomplish that.

+1 to David Freeman, who seems to get it.

The 2009-10 Colorado Avalanche: Aiming for the Charity Point
Jibblescribbits: C'mon over and waste some time

by Jibblescribbits on Aug 31, 2009 10:48 AM CDT reply actions   1 recs

You mean a Sun Belt team is not just a great way to get some good real estate deals?

Fancy that.

You are validating my inherent mistrust of strangers.

by zyllyx on Aug 31, 2009 11:09 AM CDT up reply actions   0 recs

Thanks for finishing the series James. David Freeman has been a breath of fresh air since coming on the scene.

Thought your comments about him (he’s pretty quiet and guarded) are are inciteful because it’s similar to what I’ve heard others in the business community here say about him. And to your point, it beats the bombast of others who tend to blow a lot of smoke or deny there have been issues.

Slowly but surely, the Preds organization is making important in-roads with the business community, re-building bridges burned by the previous ownership. They’ve also stepped up with junior hockey here as well (following a blueprint that the Stars layed out when they moved to Dallas).

As someone who very much appreciates what he does in this market, I can only say thank you David Freeman for keeping hockey alive in Nashville.

by oilerdago on Aug 31, 2009 10:57 AM CDT reply actions   0 recs

As long as we continue to sell more tickets than the year before and meet the revenue-sharing criteria, we should be okay.

……

I would prefer not to comment on the revenue-sharing formulas or requirements.

 Should we take those sentence as red flags? Does it really mean that without revenue sharing the team would not be ‘OK’. Sure its great that he seems to be up for the challenge of growing hockey in a non traditional market, but how long will the team require assistance to stay financially healthy?

I find sometimes it's easy to be myself
sometimes I find it's better to be somebody else

by Fauxrumors on Aug 31, 2009 11:53 AM CDT reply actions   0 recs

Of course without revenue sharing the team would not be “OK”. The whole point of the system is to force teams to spend at least a minimum level, while providing support to small-market teams so that they can participate. The system is designed to support a team to somewhere between the 25-50% mark between the salary floor and the cap, and that’s right where the Preds operate.

More fun than a stick to the face!
On the Forecheck is SB Nation's blog covering the Nashville Predators.

by Dirk Hoag on Aug 31, 2009 6:24 PM CDT up reply actions   0 recs

Thanks

Thanks for the kinda words/quotes. Glad i could contribute. Great interview.

@zyllyx – One word: Awesome.

@Fauxrumors – I think if you take those two statements together with his statement about it taking a decade to build that fanbase of young people it comes together. For the next decade the revenue sharing will be key to the financial success of the team. The ownership could endure losses of various sizes from year to year, but running the franchise in an irresponsible manner (over paying on salary and sacrificing revenue sharing to equal $10+ mil annual losses as other ownership have, for instance) would put them in an untenable situation. The great part is: Freeman and the rest of the owners understand that and have a plan for how to make sure misses of that size don’t happen (and contingencies for if they miss the mark by small amounts).

Blog- http://paulnich.blogspot.com
Hockey Pics- http://flickr.com/photos/paulnich/collections/72157600076075216/
Hockey Vids- http://vimeo.com/pwnicholson/videos/tag:nhl

by pwnicholson on Aug 31, 2009 12:11 PM CDT reply actions   0 recs

Paul, lets as hockey fans all hope this is possible! Lets hope their ‘plan’ allows the team to be self sufficient within a decade(hopefully significantly sooner).

I find sometimes it's easy to be myself
sometimes I find it's better to be somebody else

by Fauxrumors on Aug 31, 2009 1:49 PM CDT up reply actions   0 recs

I’m hoping that the picture above was taken well before game time. That is a lot of empty seats.

I've seen enough to know that I've seen too much.

by Smoboy41 on Aug 31, 2009 7:52 PM CDT reply actions   0 recs

Probably. No matter how many fans a team has, no die-hards would permit anyone to wander around in front of them blocking the action when a game was going on. Even the owner of the team would get hollered at for making a better door than a window. :)

"For myself I am an optimist - it does not seem to be much use being anything else." -- Winston S. Churchill

by Baroque on Aug 31, 2009 7:56 PM CDT up reply actions   0 recs

I think it’s a half hour before the game started.

Blogging on hockey at fromtherink.com

by James Mirtle on Aug 31, 2009 7:57 PM CDT up reply actions   0 recs

That’s still a lot of empty seats that close to game time. I was hoping Nashville would be immune to that ‘big city’ BS of arriving late, and leaving early.

I've seen enough to know that I've seen too much.

by Smoboy41 on Aug 31, 2009 8:06 PM CDT up reply actions   0 recs

That was the old Winnipeg Arena (RIP).

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there)

by Doogie2K on Sep 1, 2009 5:35 PM CDT up reply actions   0 recs

You mean they didn’t hang it at new arena?

I've seen enough to know that I've seen too much.

by Smoboy41 on Sep 1, 2009 8:36 PM CDT up reply actions   0 recs

They might have. I dunno what happened to that picture.

Oh, and PPP will love this: the Winnipeg Arena lot is owned by none other than the Ontario Teachers’ Pension Plan. Buggers are going to own half the sporting land in this country if we’re not careful.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there)

by Doogie2K on Sep 2, 2009 12:05 AM CDT up reply actions   0 recs

Supporter of the Sergei Berezin "Give and Go" - You give me puck, then you go to hell

by bkblades on Sep 2, 2009 1:09 AM CDT up reply actions   2 recs

I might be jaded by the poor punctuality of Toronto fans but 30 minutes before the game you’re just getting in, grabbing some food, wandering the concourse, and getting some beers.

The only thing to watch then is the zamboni.

Pension Plan Puppets: A Toronto Maple Leafs blog and a group therapy session.

by PPP on Aug 31, 2009 10:45 PM CDT up reply actions   0 recs

Seriously. Unless I reeeeally want to get there to watch warmups, 30 minutes before game time I’m usually still on the train, or finishing up dinner, or grabbing beers, or busting my ass to get out of work and make it by the drop of the puck.

I could count the lint cells in my navel and not reach the number of NHL games I’ve been to, but I can count on one hand the number of times I’ve been in my seat that early.

Lighthouse Hockey: Side effects may include Weight gain and frequent game loss.

by Dominik on Aug 31, 2009 11:57 PM CDT up reply actions   0 recs

here

FOREVER #9

Official Graphic Designer/Researcher/Grammar Police of MCM.
Official Graphic Goon of OTF.

by Aditya T (smashville) on Aug 31, 2009 11:25 PM CDT up reply actions   0 recs

The fans there are fantastic… it’s not an issue outside of football season from what I witnessed.

Blogging on hockey at fromtherink.com

by James Mirtle on Sep 1, 2009 12:27 AM CDT up reply actions   0 recs

Last game I went to in Calgary, we spent most of the first period watching a parade of jackasses wander past getting to their seats in the 300s.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there)

by Doogie2K on Sep 1, 2009 5:37 PM CDT up reply actions   0 recs

For the record

Here’s the link to the original picture.
http://www.flickr.com/photo_date_taken.gne?id=2097581445

According to the Exif data time stamp, it was taken at 6:45pm local on Dec 8th, 2007. So about 15 min before faceoff. Things to remember when judging the crowd in the picture:
1) This was a dark time for the franchise. That ownership transition wasn’t pretty (though we’re seeing they can be worse)
2) Nashville allows anyone with any ticket (not just 100 level) down to ice level pre-game, so most fans who were in the building were either in line for food right now, or standing around the glass watching warmups.
3) Nashville has its lowest attendance during football season, and this was a Sat night prime shopping day to boot. Just not going to be our highest attended game.

Here’s another shot from later that night that shows solid attendance in at least the first several rows, which is more than a lot of teams in “hockey towns” can say: http://www.flickr.com/photos/paulnich/2098389370/in/set-72157603416546351/

…and now i’m done making excuses for one pic from 2 years ago.

Blog- http://paulnich.blogspot.com
Hockey Pics- http://flickr.com/photos/paulnich/collections/72157600076075216/
Hockey Vids- http://vimeo.com/pwnicholson/videos/tag:nhl

by pwnicholson on Sep 1, 2009 12:07 AM CDT up reply actions   0 recs

sorry

here’s the correct link to the original pic from the post — http://www.flickr.com/photos/paulnich/2097581445/in/set-72157603416546351/

(James, if you can/want to link the pic in your article here, that’d be great, no biggie if not)

Blog- http://paulnich.blogspot.com
Hockey Pics- http://flickr.com/photos/paulnich/collections/72157600076075216/
Hockey Vids- http://vimeo.com/pwnicholson/videos/tag:nhl

by pwnicholson on Sep 1, 2009 12:08 AM CDT up reply actions   0 recs

I just asked a simple question, and offered a comment. Instead of getting pissy, I’d rather you would just ignore it.

I've seen enough to know that I've seen too much.

by Smoboy41 on Sep 1, 2009 12:46 AM CDT up reply actions   0 recs

If you wanted people to ignore it, why even post a comment in the first place? Seems a little silly to brush aside someone giving you reasons to answer said comment.

Supporter of the Sergei Berezin "Give and Go" - You give me puck, then you go to hell

by bkblades on Sep 1, 2009 4:02 AM CDT up reply actions   0 recs

I think a fan of Nashville can be excused getting a little pissy. The team and market have been ripped enough, it’s understandable if they are a bit defensive. I wouldn’t take it personally.

"For myself I am an optimist - it does not seem to be much use being anything else." -- Winston S. Churchill

by Baroque on Sep 1, 2009 5:12 AM CDT up reply actions   1 recs

Rec'd

FOREVER #9

Official Graphic Designer/Researcher/Grammar Police of MCM.
Official Graphic Goon of OTF.

by Aditya T (smashville) on Sep 2, 2009 6:37 PM CDT up reply actions   0 recs

I don’t think that’s called “getting pissy”, I think that’s called “defending an unprovoked attack with relevant and valid arguments”.

by Afino on Sep 1, 2009 9:06 AM CDT up reply actions   0 recs

@bk- I don’t need to have everything I say on here validated by other people.

@Baroque- You’re right, I shouldn’t take things personally. Their insecurity is
 their problem.

@Afino- Commenting on empty seats is ‘an unprovoked attack’? Wtf?

I've seen enough to know that I've seen too much.

by Smoboy41 on Sep 1, 2009 9:01 PM CDT up reply actions   0 recs

Paul answering when the photo was taken and providing details is “getting pissy?”

Blogging on hockey at fromtherink.com

by James Mirtle on Sep 1, 2009 9:27 PM CDT up reply actions   0 recs

" ..and now I’m done making excuses for one pic from 2 years ago."

 What would your take on that be? I merely made a comment on the large number of empty seats. I wasn’t instigating another argument about ‘sun-belt’ teams, or whatever Nashville considers itself. It’s been done to death.

I've seen enough to know that I've seen too much.

by Smoboy41 on Sep 1, 2009 9:49 PM CDT up reply actions   0 recs

But sure you can see how it’d be taken that way?

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there)

by Doogie2K on Sep 2, 2009 12:06 AM CDT up reply actions   0 recs

I’ve heard of thin skin, but c’mon.

I've seen enough to know that I've seen too much.

by Smoboy41 on Sep 2, 2009 1:40 PM CDT up reply actions   0 recs

2) Nashville allows anyone with any ticket (not just 100 level) down to ice level pre-game, so most fans who were in the building were either in line for food right now, or standing around the glass watching warmups.

I like this policy. It provides kids (and adults) a chance to see warmupsand whatnot up close. It’s good PR with no cost to the Preds. More teams should do this.

The 2009-10 Colorado Avalanche: Aiming for the Charity Point
Jibblescribbits: C'mon over and waste some time

by Jibblescribbits on Sep 1, 2009 9:07 AM CDT up reply actions   0 recs


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